Name
A Lifeline for Desperate Times: EMS, The Patient and Designing a better system for Behavioral Health Emergencies
Date & Time
Friday, November 13, 2026, 4:30 PM - 5:30 PM
Speakers
Michael Redlener, MD, FAEMS, Fire Department of New YorkDeputy Medical DirectorMichael Redlener, MD, FAEMS is the Division 3 Deputy Medical Director for the Fire Department of the City of New York. He currently serves as the Chair of the Innovations and Research Committee for the State EMS Council, as well as the Immediate Past President of the National EMS Quality Alliance (NEMSQA). He is a past chair of the NAEMSP Quality and Safety Committee and the Co-Founder of the NAEMSP Quality and Safety Course which is transforming the approach to quality improvement in the EMS community. With a focus on systems of care and quality improvement, he has worked to improve the function of care delivery in trauma and disaster preparedness, cardiac care and stroke across the continuum of care. He has a passion for creating high-value, evidence-based, patient-centered quality measures that give EMS agencies and organizations the tools to improve care for patients. Dr. Redlener is a board-certified Emergency and EMS physician and Associate Professor of Emergency Medicine at the Icahn School of Medicine at Mount Sinai.
Jennifer Goldman, New York State Office of Mental HealthMedical Director, Crisis and Community Services
Jennifer Goldman, New York State Office of Mental HealthMedical Director, Crisis and Community Services
Description
Around the country people struggle with hopelessness, addiction, and violence. Our society and our health system has often fallen short in helping our communities find the right resouces for their needs at the right time.
In 2025, the New York State Office of Mental Health released Daniel's Law Report, which outlines a whole of society approach to get people what they need. EMS stands ready to support, but what does that mean on the ground? How can New York State EMS agencies and clinicians prepare or enhance the contribution to this developing system? Examples from around the state will highlight effective strategies and tools attendees can take home to their communities.
NYS CME: All Levels - Core - Psychiatric
Session Type
General Session