Name
A Lifeline for Desperate Times: EMS, The Patient and Designing a better system for Behavioral Health Emergencies
Date & Time
Friday, November 13, 2026, 4:30 PM - 5:30 PM
Speakers
Michael Redlener, Icahn School of Medicine at Mt. SinaiAssociate Professor of Emergency MedicineMichael Redlener, MD, FAEMS is a board-certified Emergency and EMS physician, Associate Professor of Emergency Medicine at the Icahn School of Medicine at Mount Sinai and the medical director of the Emergency Department at Mount Sinai West Hospital. He has been the medical director for EMS and Disaster Preparedness at Mount Sinai Morningside and Mount Sinai West for nearly a decade. With a focus on systems of care and quality improvement, he has worked to improve the function of care delivery in trauma and disaster preparedness, cardiac care and stroke across the continuum of care. He has led large-scale systems of care change in New York City to redefine the way stroke care is delivered in New York City.
Dr. Redlener serves as the President of the National EMS Quality Alliance (NEMSQA), leading the national effort to develop quality measures for EMS. As the former chair of the National Association of EMS Physician Quality and Safety Committee, he co-founded the NAEMSP Quality and Safety Course, a groundbreaking course designed to advance quality improvement in EMS. He also serves as the Chair of the Quality Committee for New York City REMAC and as a member of the New York State EMS Council Committee on Quality Measures. He received his medical degree from the Albert Einstein College of Medicine, trained at NYU/Bellevue for Emergency Medicine and at the New York City Fire Department for his EMS Fellowship.
Jennifer Goldman, New York State Office of Mental HealthMedical Director, Crisis and Community Services
Jennifer Goldman, New York State Office of Mental HealthMedical Director, Crisis and Community Services
Description
Around the country people struggle with hopelessness, addiction, and violence. Our society and our health system has often fallen short in helping our communities find the right resouces for their needs at the right time.
In 2025, the New York State Office of Mental Health released Daniel's Law Report, which outlines a whole of society approach to get people what they need. EMS stands ready to support, but what does that mean on the ground? How can New York State EMS agencies and clinicians prepare or enhance the contribution to this developing system? Examples from around the state will highlight effective strategies and tools attendees can take home to their communities.
NYS CME: All Levels - Core - Psychiatric
Session Type
General Session