Name
A Lifeline for Desperate Times: EMS, The Patient and Designing a better system for Behavioral Health Emergencies
Description

Around the country people struggle with hopelessness, addiction, and violence. Our society and our health system has often fallen short in helping our communities find the right resouces for their needs at the right time.

In 2025, the New York State Office of Mental Health released Daniel's Law Report, which outlines a whole of society approach to get people what they need. EMS stands ready to support, but what does that mean on the ground? How can New York State EMS agencies and clinicians prepare or enhance the contribution to this developing system? Examples from around the state will highlight effective strategies and tools attendees can take home to their communities.

NYS CME: All Levels - Core - Psychiatric

Speakers
Michael Redlener, MD, FAEMS, Fire Department of New YorkDeputy Medical DirectorMichael Redlener, MD, FAEMS is the Division 3 Deputy Medical Director for the Fire Department of the City of New York. He currently serves as the Chair of the Innovations and Research Committee for the State EMS Council, as well as the Immediate Past President of the National EMS Quality Alliance (NEMSQA). He is a past chair of the NAEMSP Quality and Safety Committee and the Co-Founder of the NAEMSP Quality and Safety Course which is transforming the approach to quality improvement in the EMS community. With a focus on systems of care and quality improvement, he has worked to improve the function of care delivery in trauma and disaster preparedness, cardiac care and stroke across the continuum of care. He has a passion for creating high-value, evidence-based, patient-centered quality measures that give EMS agencies and organizations the tools to improve care for patients. Dr. Redlener is a board-certified Emergency and EMS physician and Associate Professor of Emergency Medicine at the Icahn School of Medicine at Mount Sinai.Michael Redlener, MD, FAEMS
Jennifer Goldman, MD, New York State Office of Mental HealthMedical Director, Crisis and Community ServicesJennifer Goldman, MD is a psychiatrist who serves as Medical Director for the Division of Crisis Services, for NYS‘s Office of Mental Health (OMH). In this role, she oversees initiatives to expand and improve behavioral health crisis services throughout New York State. Her leadership at OMH involves strategic planning, policy development, and the implementation of innovative programs designed to address the complex needs of individuals experiencing mental health crises. Prior to joining OMH, Dr. Goldman was the Director of Bellevue Hospital’s Comprehensive Psychiatric Emergency Program (CPEP). She completed a psychiatric residency and public psychiatry fellowship at the New York University School of Medicine. Dr. Goldman is a Clinical Associate Professor with the NYU Grossman School of Medicine’s Department of Psychiatry, and also serves as faculty for the NYC Health + Hospitals Public Psychiatry Leadership Program. Since 2024, she has been a member of New York's State Emergency Medical Advisory Council.Jennifer Goldman, MD
Date & Time
Friday, November 13, 2026, 2:00 PM - 3:00 PM