Continuity of Operations Planning (COOP) is essential for ensuring EMS agencies and hospitals can maintain critical services during emergencies, disasters, and other disruptions. This introductory session provides participants with a practical overview of COOP planning, including its purpose, key components, and the role it plays in organizational resilience and operational readiness.

Attendees will learn the fundamentals of developing a Continuity of Operations Plan, including identifying essential functions, delegations of authority, communication strategies, and recovery considerations. The course is designed to move beyond theory by providing participants with a COOP plan template and guidance on how to begin drafting a plan tailored to their own agency. By the end of the session, attendees will have the knowledge and resources needed to take the first steps toward creating or enhancing a COOP plan that supports mission continuity during times of disruption.

NYS CME: Core - Operations