Name
Using The Media as a Force Multiplier for Crisis Management
Description

Effective communication is a cornerstone of emergency response and crisis management. During emergencies, the ability of EMS and public safety organizations to clearly communicate strategies, share accurate information, and maintain public trust can significantly influence outcomes. Equally important is the role of the media as a partner in educating communities, promoting preparedness, reducing risk, and supporting informed decision-making.

This session explores the principles of crisis and emergency risk communication, highlighting best practices for engaging with the public and working collaboratively with media partners before, during, and after incidents. Participants will examine strategies for delivering timely, transparent, and credible messaging while protecting the reputation and integrity of their organizations. Attendees will leave with practical tools to strengthen public communication efforts, enhance community resilience, and foster productive relationships with the media in both routine operations and times of crisis.

NYS CME: All Levels - Non-Core Additional

Speakers
Anthony Mangeri, Mangeri Group, LLCConsultant/ ProfessorAnthony S. Mangeri, MPA, CPM, CEM, is a consultant and Principal at the Mangeri Group, LLC. He is also a professor of disaster sciences and emergency management as well as Director of the Rowan University Ceneter for Disaster science, Risk and Community Resilience. He teaches graduate and undergraduate courses focused on public safety leadership, emergency management, and business continuity. Anthony has over 40 years of emergency management and homeland security experience. He served as a town manager, where he navigated the community through the challenges of the COVID-19 pandemic. He also oversaw local emergency preparedness and disaster recovery operations. Anthony served as the New Jersey State Hazard Mitigation Officer for over a decade. During the response and recovery to the September 11, 2001, terrorist attacks, he was the operations chief at the New Jersey Emergency Operations Center, where he coordinated the state’s response efforts. Beyond his professional achievements, Anthony has spent over 35 years as a Volunteer Firefighter and Emergency Medical Technician. He holds a Master of Public Administration from Rutgers University, has completed a Fellowship in Public Health Leadership in Emergency Response, and is a Certified Professional Coach. He is a member of the Board of Governors of the InfraGard Philadelphia Members Alliance and is the immediate past president of the International Association of Emergency Managers’ (IAEM) Region 2.Anthony Mangeri
Date & Time
Friday, November 13, 2026, 3:15 PM - 4:15 PM