Name
How Did We Do That? Conducting an After-Action Review to Support Effective Program Management
Description
As we move to evidence-based crisis management, After Action Reviews (AARs) can be used as a way to debrief a project or event and understand what took place, why it happened the way it did, and how to improve risk. This session will discuss the AAR process which includes, scheduling the review, inviting all team members to participate, and preparing for the review by gathering data and information. We also will discuss how to conduct the review by exploring what went well, what did not go well, and what can be improved. Lastly, we will talk about taking action based on data and process improvement to create a culture of continuous improvement that helps your team learn from their experiences and improve their processes over time.
NYS CME: All Levels - Core- Operations
Speakers
Anthony Mangeri, Mangeri Group, LLCConsultant/ ProfessorAnthony S. Mangeri, MPA, CPM, CEM, is a consultant and Principal at the Mangeri Group, LLC. He is also a professor of disaster sciences and emergency management as well as Director of the Rowan University Ceneter for Disaster science, Risk and Community Resilience. He teaches graduate and undergraduate courses focused on public safety leadership, emergency management, and business continuity. Anthony has over 40 years of emergency management and homeland security experience. He served as a town manager, where he navigated the community through the challenges of the COVID-19 pandemic. He also oversaw local emergency preparedness and disaster recovery operations.
Anthony served as the New Jersey State Hazard Mitigation Officer for over a decade. During the response and recovery to the September 11, 2001, terrorist attacks, he was the operations chief at the New Jersey Emergency Operations Center, where he coordinated the state’s response efforts.
Beyond his professional achievements, Anthony has spent over 35 years as a Volunteer Firefighter and Emergency Medical Technician. He holds a Master of Public Administration from Rutgers University, has completed a Fellowship in Public Health Leadership in Emergency Response, and is a Certified Professional Coach. He is a member of the Board of Governors of the InfraGard Philadelphia Members Alliance and is the immediate past president of the International Association of Emergency Managers’ (IAEM) Region 2.

Date & Time
Friday, November 13, 2026, 8:00 AM - 9:00 AM