Injury from assault is a significant yet often overlooked risk for emergency service personnel. Many EMS and fire professionals report being attacked by violent patients, aggressive bystanders, or distraught family members. While most incidents are not life-threatening, the potential for serious injury is undeniable and unpredictable. Escaping Violent Encounters for Healthcare Providers provides responders with essential skills to recognize, prevent, and respond to imminent threats of violence in the field. This course equips professionals with real world, scenario based training designed specifically for EMS and fire personnel.

This 2 day, 16 hour course includes the following:

• Customer Service Skills – The foundation of all DT4EMS courses

• Mental Preparation & Physical Fitness – Preparing responders for high-risk encounters

• Recognizing the Need for Safety Training – Addressing workplace violence in EMS and fire services

• Documentation & Articulation Skills – Ensuring accurate, defensible reporting

• Courtroom Demeanor – Understanding legal implications and professional conduct

• Dispatch-to-Scene & On-Scene Indicators – Identifying potential threats early

• Patient vs. Attacker Recognition – Distinguishing between medical distress and intentional violence

• Pre-Assault Indicators – Recognizing warning signs before an attack occurs

• Verbal De-escalation Techniques – Strategies to defuse potentially violent situations

• Understanding Self-Defense vs. Fighting vs. Law Enforcement Tactics – Avoiding inappropriate use of force

• Reinforcement Drills – Easy-to-learn exercises that improve reaction timing

• Reasonable Self-Defense Techniques – Ensuring appropriate response in various scenarios

• Escape Techniques – Getting out of dangerous situations, whether standing, on the ground, or in confined spaces

NYS CME: All Levels - Non Core - Additional